
How Poor Quality Management Costs Malaysian Businesses Millions—And How ISO 9001 Prevents It
In Malaysia’s fast-paced business environment, efficiency and customer trust are non-negotiable. Yet many companies unknowingly operate with gaps in their quality management, risking errors, lost opportunities, and reputational harm. This article reveals the hidden costs of poor quality control and why ISO 9001 certification isn’t just a formality — it’s a strategic advantage for businesses serious about long-term success.